Service Delivery Turnaround

 

Provision of Consultancy Services to a Global Technology Company focusing on transforming how they deliver IT and Business Process Outsourcing Services to their customers.

 

This included the re-structuring of their Operations throughout Europe and the Middle East, plus supporting the launch of a range of new Services including leading edge 'Cloud Computing' propositions.

 

The Client benefited with a much improved service delivery and significant cost savings.